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Interactive Intelligence Enhances Offering for Credit and Coll

July 12th, 2010 / All Articles, Interactive Intelligence

INDIANAPOLIS, Jul 12, 2010 (BUSINESS WIRE) — Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has enhanced its automated dialing application to help credit and collection... 

Microsoft Dynamics CRM Cited as a Leader by Independent Resear

June 28th, 2010 / All Articles, Microsoft Business

REDMOND, Wash. — June 22, 2010 — Microsoft Corp. today announced that Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in The Forrester Wave™: CRM... 

Portland Community College Deploys VoIP to Meet Growing Teleph

June 23rd, 2010 / All Articles, KRP Communications

With more than 87,000 students, Portland Community College (www.pcc.edu) is the largest community college in the State of Oregon. PCC serves over 1,000,000 college-age residents in a five-county, 1,500 square mile area in Northwest... 

Senior Frost & Sullivan Analyst Discusses Top Contact Cen

June 7th, 2010 / All Articles, Interactive Intelligence

INDIANAPOLIS, Jun 03, 2010 (BUSINESS WIRE) — Frost & Sullivan’s global program director, Ashwin Iyer, shared emerging contact center trends in a keynote he delivered last week at the 2010 Interactive Intelligence... 

Microsoft Unveils New Functionality for Microsoft Dynamics NAV

June 2nd, 2010 / All Articles, Microsoft Business

Microsoft Dynamics NAV 2009 R2 will deliver on software-plus-services vision and include CRM integration and online payment service. PRAGUE — May 19, 2010 — As part of Microsoft Corp.’s commitment to providing leading enterprise... 

Microsoft Unveils New Functionality for Microsoft Dynamics NAV

May 24th, 2010 / All Articles, Microsoft Business

PRAGUE — May 19, 2010 — As part of Microsoft Corp.’s commitment to providing leading enterprise resource planning (ERP) solutions to midrange organizations worldwide, the company today unveiled Microsoft Dynamics NAV 2009... 

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