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Interactive Intelligence Positioned in Leaders Quadrant of Con

INDIANAPOLIS, Mar 01, 2010 (BUSINESS WIRE) — Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been positioned by Gartner in the leaders quadrant of its 2009

April 14th, 2010 | No Comments » | Read more

Interactive Intelligence Positioned in Leaders Quadrant of Con

INDIANAPOLIS, Mar 01, 2010 (BUSINESS WIRE) — Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has been positioned by Gartner in the leaders quadrant of its 2009

April 7th, 2010 | No Comments » | Read more

Microsoft Drives Customer Success with Microsoft Dynamics CRM.

REDMOND, Wash. — March 18, 2010 — Microsoft Corp. today announced that Mitsubishi Caterpillar Forklift Europe BV (MCFE), a leading forklift manufacturer based in the Netherlands, received the Gartner CRM Excellence Award in

March 22nd, 2010 | No Comments » | Read more

Best and Worst Practices of A VoIP Project..

By Keith Macdonald For most organizations, the face of your company to your customers is your telecommunications system. A major part of telecommunications is voice-based communications such as phone service. Increasingly, however,

February 23rd, 2010 | No Comments » | Read more

Portland Trail Blazers Upgrade Telecommunications to Position

Seattle, WA—January 5, 2010—The Portland Trail Blazers NBA basketball team recently partnered with KRP Communications in a significant upgrade to the Trail Blazers’ Interactive Intelligence telecommunications software. “Our

January 5th, 2010 | No Comments » | Read more

Interactive Intelligence Releases Interaction SIP Station(TM).

INDIANAPOLIS, Nov 16, 2009 (BUSINESS WIRE) — Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, is releasing the Interaction SIP Station(TM), a new communications

November 17th, 2009 | No Comments » | Read more

Microsoft Announces New Service Update and Competitive Offer f

REDMOND, Wash. — Nov. 3, 2009 — Building on the innovation described in the Dynamic Business vision recently discussed at Convergence 2009 Europe, Microsoft Corp. today introduced the November 2009 service update for Microsoft

November 4th, 2009 | No Comments » | Read more

Interactive Intelligence and RightNow to Release Integrated So

INDIANAPOLIS, Oct 28, 2009 (BUSINESS WIRE) — Interactive Intelligence (Nasdaq: ININ) and RightNow(R) Technologies (Nasdaq: RNOW) are introducing an integrated software solution for improved customer interaction management. The

November 3rd, 2009 | No Comments » | Read more

Interactive Intelligence Wins Frost & Sullivan Innovation

Company Receives Award for New “Communications-Based Process Automation” Solution INDIANAPOLIS, Sep 02, 2009 (BUSINESS WIRE) — Global research and consulting firm, Frost & Sullivan, has honored Interactive

September 2nd, 2009 | No Comments » | Read more

Microsoft Dynamics CRM, Customer Honored With Industry Awards.

REDMOND, Wash. — Aug. 27, 2009 — Microsoft Corp. has been recognized with four CRM magazine Market Leader awards in the Enterprise Suite CRM, Midmarket Suite CRM, Sales Force Automation and Business Intelligence categories.

August 27th, 2009 | No Comments » | Read more
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