Vegas.com Uses Interactive Intelligence Software to Increase S
VEGAS.com reported this month that it had increased sales by 85 percent as a result of deploying contact center automation software, called Customer Interaction Center® (CIC) by Interactive Intelligence Inc. (Nasdaq: ININ). In
May 18th, 2006 | No Comments » | Read moreKRP Communications Introduces SYGENT the Proactive Monitoring
Vancouver, BC – In order to better serve the needs of existing and future customers, KRP is proud to announce that SYGENT the proactive monitoring solution will be released in mid November. Hosted at KRP’s facility, it
May 12th, 2006 | No Comments » | Read moreInteractive Intelligence Announces Release of IC 2.4..
Interactive Intelligence Inc. (Nasdaq: ININ), a global developer of business communications software, announced availability of a major upgrade to its flagship IP contact center software, Customer Interaction Center® (CIC). The
May 1st, 2006 | No Comments » | Read moreMiercom Awards Interactive Intelligence “Best Integrated
Independent network consultancy and test lab, Miercom, honored Interactive Intelligence Inc. (Nasdaq: ININ) with its “Best Integrated Multimedia, IP Contact Center” product award following a hands-on comparative evaluation
August 2nd, 2005 | No Comments » | Read moreKRP Communications Develops Salesforce.com Integration..
Vancouver, BC, May 25, 2005 – KRP Communications announced that it has developed a telephony integration for Salesforce.com. Salesforce.com is a completely web enabled Customer Management Relationship (CRM) solution. KRP leveraged
May 25th, 2005 | No Comments » | Read moreInteractive Intelligence Ranked Among Top 200 Network Companie
Interactive Intelligence Inc. (Nasdaq: ININ), a global developer of business communications software, was named by Network World among the top 200 domestic public network companies for 2004. The ranking was based on 2004 revenue. Interactive
May 18th, 2005 | No Comments » | Read moreKRP Communications Extends its Offering to Include Microsoft C
Vancouver, BC, October 13, 2004 – KRP Communications has announced that it has chosen to extend its solutions offering to include Microsoft Customer Relationship Management (MSCRM) as an option for existing and new customers.
October 13th, 2004 | No Comments » | Read more