Vancouver, BC, October 13, 2004 – KRP Communications has announced that it has chosen to extend its solutions offering to include Microsoft Customer Relationship Management (MSCRM) as an option for existing and new customers. Customer Relationship Management (CRM) is a vital part of today’s business environment and helps companies in many areas such as customer service, sales automation, marketing automation, and knowledge management. KRP selected to work with Microsoft because of the excellence of the product in terms of functionality and its affordability.
About KRP Communications:
KRP is a complete communications solutions provider delivering intuitive, open standards-based solutions which can integrate to or replace legacy technologies to offer a wide range of added functionality for voice and data communications. Our computer telephony solutions include Voice over Internet Protocol (VoIP), enterprise IP PBXs, and contact centers. We are also experts in Customer Relationship Management (CRM) software integrations and offer Microsoft CRM (MSCRM). KRP has partnered with technology leaders such as Interactive Intelligence, Vonexus, Microsoft, HP, Polycom, and Cisco.