 KRP
Communications together with Microsoft
Business Solutions offer Microsoft Customer
Relationship Management to
manage and track your interactions with your customers.
Increase sales success, deliver superior customer
service, and make informed, agile business decisions
with Microsoft CRM. Accessible from Microsoft Outlook
and the Web, Microsoft CRM is easy to use, customize,
and maintain, integrates with other business systems,
and scales to grow along with your business.
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Manage People
Leads and Opportunities |
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Measure & Forecast Sales
Success |
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Improved Customer
Service |
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Efficiently Track
Customer Communication |
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Automate Sales Tasks |
Customer Service
Offer superior customer
service and increase capacity to handle requests,
without adding employees. Microsoft CRM Customer Service
helps your service representatives track customer
requests, manage support issues from initial contact
through successful resolution, and provide customers
with the consistent, efficient service that ensures
satisfaction.
Sales
Accessible from
Microsoft Outlook and the Web, Microsoft CRM Sales helps
sales people manage leads and opportunities, measure and
forecast sales activity, efficiently track customer
communications, and automate stages in the sales process
- helping, ensure a shorter cycle, higher close rates,
and improved customer retention.
Customization
Designed for maximum flexibility and low total cost of
ownership, Microsoft CRM adapts easily and affordably to
meet business and industry-specific needs for companies.
Integration
Ensure consistency of
data across teams and departments, streamline processes,
and empower employees with a complete accurate view of
customer information. Built on the Microsoft .NET
Framework, Microsoft CRM ensures low total cost of
ownership and high return on investment through
powerful, customizable integration functionality. |
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