As a single comprehensive unified communications and collaboration application, UNIVERGE 3C provides all of the functionality and services that an organization needs. It alleviates the need for multiple vendors, servers and applications and the issues that are inherent with integrating everything into a seamless solution. It simplifies an organization’s experience by reducing complexity and costs.
Competitive advantage in business comes from moving faster, offering better services and more of them, achieving industry excellence, and accomplishing greater revenue with fewer resources and lower communications costs.
NEC’s, UNIVERGE 3C (3C) is an agile unified communications solution that that will enable you to:
|Reduce Costs||UNIVERGE 3C provides all of the functionality and services that an organization needs. It alleviates the need for multiple vendors, servers and applications and the issues that are inherent with integrating everything into a seamless solution.
|Rich Set of Unified Communications (UC) Features||UNIVERGE 3C comes standard with some of the most powerful UC applications and features in the industry. Your employees will enjoy a consistent user experience across multiple devices and anywhere, anytime access that will significantly increase their efficiency and responsiveness – resulting in improved customer satisfaction.
|Enjoy broader integrations||
|Increase security||By choosing UNIVERGE 3C, you are choosing a communications platform that delivers continuous high availability and disaster recovery with unmatched security, scalability, interoperability and reliability.
|No Fault Redundancy for business continuity||UNIVERGE 3C, as part of an open, mission-critical communications infrastructure, is a distributed software application that can operate on centralized or remote networked servers, with no one server acting as a single point of failure.
A fully unified IP PBX with shared hardware/software elements operating over a common network infrastructure is a lower cost solution than two systems operating independently. Univerge 3C is an all-in-one solution that supports both traditional telephony services and unified communications tools on a single IP PBX server.
3C offers a single-platform architecture with inherent multichannel processing to deliver comprehensive applications minus the cost and complexity introduced by multipoint products.
Session Initiation Protocol (SIP) has been widely adopted as the industry standard for IP based multimedia communications such as voice, video and messaging. Univerge 3C is fully compliant with the SIP communications standard which ensures you can provide secure, consistent voice services to all employees in all locations -HQ, Branch Offices and your Mobile workforce, enabling all employees the ability to work from anywhere, anytime.
UNIVERGE 3C helps your business streamline communications and information delivery. Through its integration of multiple media types and devices, productivity gains and efficiencies are created. Users do not have to go from one application to another or from one device to another. It provides users with intuitive communication management tools and quick access to the information that they need from anywhere, anytime and on any device.
The comprehensive set of user-centric communication and collaboration features that UNIVERGE 3C delivers are integrated into a single robust UC Client and are easy to learn and use. The UC Client works on a wide variety of mobile devices such as Android phones, iPhones and laptops, and provides a consistent user experience across all operating systems (Apple®, Windows® and Android™). Mobile workers can easily communicate and collaborate while in the field using the device of their choice.
UNIVERGE 3C includes a sophisticated voice, video and web collaboration solution that enables your employees to easily exchange information between customers and colleagues while reducing their need for travel – resulting in cost savings and improved customer service.
With a single click, users in organizations can easily escalate a phone call or a text-messaging dialog to a multi-media collaborative session.
For the sales team or helpdesk, 3C also provides turnkey contact center features -skills-based Automated Call Distribution (ACD), Interactive Voice Response (IVR), Quality Assurance capabilities such as call recording and more.
3C delivers important benefits to enterprises that address today’s pressing problems in business, technology and cost by:
KRP Communications has years of experience; let us help you take the next step forward into world-class telecommunications for your business.