KRP has developed integrations that unify customer interactions. Our integrations to both Salesforce.com and Microsoft CRM 3.0 help increase productivity by automating menial tasks and unifying your CRM suite with your telecommunications.
Both telephony integrations offer much needed features such as Click-to-Dial, call control (dial, disconnect, hold, transfer, record, mute) from within the CRM interface and screen pop.
KRP’s advanced Telephony Integrations puts telephony controls at your fingertips, increasing efficiency and eliminating unnecessary menial tasks.
Built for enterprises or contact centers of any size who are looking to deliver superior customer satisfaction, our solutions integrate seamlessly to your CRM deployment.
|Salesforce.com Telephony||Microsoft CRM Telephony|
If your business has an open CRM or Sales tool that can be integrated tool, KRP can build a custom integration to provide you with what you need. Contact our Sales team today to learn more.